Shipping policy
Shipping Policy
R&G Boutique
At R&G Boutique, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for details on processing times, delivery estimates, and other important information.
Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
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During peak seasons, promotions, or holidays, processing times may be slightly extended.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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International Shipping: 7–14 business days (if applicable)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or unforeseen circumstances.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery in real time.
Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. R&G Boutique is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost, Stolen, or Damaged Packages
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If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
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If your package is lost in transit, we will work with the shipping carrier to investigate the issue.
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R&G Boutique is not responsible for packages marked as delivered by the carrier.
International Duties & Taxes (If Applicable)
International customers are responsible for any customs fees, duties, or import taxes required by their country.
Contact Us
If you have any questions about your order or shipping, please contact our customer support team. We are here to help and ensure you have a smooth shopping experience.